Your bike will be delivered personally by a member of EChamp's tech team, fully assembled and ready to ride. On arrival, we'll walk you through the controls, display and battery system and adjust the seat and handlebars if needed.

All bikes are built to order. Once yours is complete, we’ll get in touch to schedule a delivery time that works for you. Delivery usually takes 2 to 3 working days build completion.

We’re not currently offering international shipping but it’s coming soon. For offshore delivery requests, feel free to contact us at contact@echamp.tech. Otherwise, sign up below to be notified when new regions become available.

Pre-orders cancelled before shipment are eligible for a full refund, processed within approx 10 working days, excluding any DVLA registration or number plate services once submitted. Once delivered, returns must be requested within 14 days and approved in writing. Bikes must be returned in original packaging, clean and lightly used. Return shipping is the customer’s responsibility, delivery fees are non-refundable, and refunds are confirmed after inspection. To start a return, email contact@echamp.tech.

Every bike purchase comes with a 5-year comprehensive warranty and a Lifetime Frame Warranty, effective from the date of delivery or collection. Read our full T&C's here.